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Terms & Conditions

A legal disclaimer

Effective Date: August 18, 2026

Welcome to Aloha Scents LLC (“Aloha Scents,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the Aloha Scents website and your purchase of products through our online store.

Aloha Scents LLC is a business located in the State of Hawaii.

By accessing our website, creating an account, placing an order, or purchasing products from Aloha Scents, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or purchase products from us.

1. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to make purchases through this website unless you are purchasing with the involvement and consent of a parent or legal guardian where permitted by law.

By placing an order, you represent that:

  • The information you provide is accurate and complete;

  • You are authorized to use the payment method provided;

  • You are legally capable of entering into a binding agreement; and

  • Your use of the website complies with all applicable laws and regulations.

2. About Aloha Scents

Aloha Scents LLC sells fragrances, perfumes, colognes, body products, and related merchandise through its online store.

Products may include:

  • Designer fragrances;

  • Niche fragrances;

  • Middle Eastern and Dubai-inspired fragrances;

  • Eau de Parfum (EDP);

  • Eau de Toilette (EDT);

  • Attars and fragrance oils;

  • Fragrance testers;

  • Gift sets;

  • Samples and discovery products; and

  • Other fragrance-related products.

Product availability may change without notice.

3. Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, fragrance notes, sizes, ingredients, pricing, and other product information.

However, manufacturers may change:

  • Packaging;

  • Bottle design;

  • Labels;

  • Ingredients;

  • Fragrance formulations;

  • Product names;

  • Box design; or

  • Product specifications.

As a result, the product received may differ slightly from photographs or descriptions displayed on the website.

The actual product packaging and manufacturer’s labeling should be relied upon for current product information.

4. Fragrance Descriptions and Comparisons

Fragrance descriptions, scent profiles, fragrance notes, longevity estimates, projection descriptions, and comparisons are provided for informational purposes.

Individual fragrance experiences vary based on skin chemistry, climate, humidity, temperature, application method, and other factors.

Statements such as “inspired by,” “similar to,” “comparable to,” “dupe,” or “alternative to” are used for informational or descriptive purposes.

Unless expressly stated otherwise, Aloha Scents LLC is not affiliated with, sponsored by, endorsed by, or associated with any designer, luxury, or fragrance brand referenced on our website.

All third-party trademarks and brand names belong to their respective owners.

5. Orders

When you place an order through our website, you are making an offer to purchase the products in your order.

A confirmation email acknowledges that we received your order. It does not necessarily mean that your order has been accepted or shipped.

Aloha Scents LLC reserves the right to accept, refuse, cancel, or limit any order for legitimate business reasons, including:

  • Product availability;

  • Pricing errors;

  • Inventory errors;

  • Incorrect customer information;

  • Payment problems;

  • Suspected fraud;

  • Unauthorized transactions;

  • Shipping restrictions;

  • Excessive or unusual quantities;

  • Supplier or manufacturer issues; or

  • Other circumstances that prevent us from fulfilling the order.

If we cancel an order after payment has been processed, we will issue an appropriate refund.

6. Pricing

All prices displayed on our website are subject to change without notice.

We make reasonable efforts to ensure that prices are accurate. However, errors may occur.

If a product is listed at an incorrect price because of a typographical, technical, system, or other error, Aloha Scents LLC reserves the right to cancel the affected order.

If payment has already been processed, the amount charged for the affected product will be refunded.

Applicable taxes, shipping charges, and other disclosed charges may be added to your order at checkout.

7. Hawaii General Excise Tax and Other Taxes

Orders may be subject to applicable Hawaii General Excise Tax (“GET”), sales or use taxes, or other taxes or governmental charges as required by applicable law.

The applicable tax amount, when required, will generally be displayed during checkout.

Tax treatment may vary depending upon the customer’s location and the nature of the transaction.

8. Payment

We accept payment methods displayed during checkout.

By submitting payment information, you represent that you are authorized to use the payment method.

Aloha Scents LLC does not knowingly retain complete credit-card information when payment processing is handled by an independent payment processor.

Payment transactions may be processed by third-party payment providers. Your use of those services may also be subject to the provider’s terms and privacy policies.

9. Shipping

We ship orders using available shipping carriers and services displayed or selected during checkout.

Shipping times are estimates and are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by:

  • Weather;

  • Hurricanes and tropical storms;

  • Natural disasters;

  • Carrier delays;

  • Transportation disruptions;

  • Holidays;

  • Customs or governmental delays;

  • Incorrect addresses;

  • Package damage;

  • Package loss; or

  • Other circumstances beyond our reasonable control.

Because Aloha Scents LLC is located in Hawaii, certain destinations may require additional transportation time or may have shipping restrictions.

10. Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Aloha Scents LLC is not responsible for delays, returned packages, additional shipping charges, or loss resulting from an incorrect or incomplete address supplied by the customer.

If a package is returned to us because of an incorrect or undeliverable address, the customer may be responsible for additional shipping costs associated with reshipping the order, subject to applicable law.

11. Fragrance Shipping Restrictions

Certain fragrances and fragrance products may be subject to carrier, transportation, hazardous-material, or destination-specific shipping restrictions because some products contain alcohol or other regulated ingredients.

Aloha Scents LLC reserves the right to modify, restrict, or cancel shipping of a product when required by applicable law, carrier requirements, or safety regulations.

12. Damaged, Incorrect, or Missing Orders

Customers should inspect packages promptly after delivery.

If your order arrives damaged, contains an incorrect product, or appears to be missing an item, contact Aloha Scents LLC as soon as reasonably possible.

We may request:

  • Photographs of the package;

  • Photographs of the product;

  • Photographs of shipping damage;

  • The order number;

  • A description of the problem; and

  • Other information reasonably necessary to investigate the claim.

Claims will be reviewed on a case-by-case basis and handled in accordance with our applicable Return and Refund Policy and applicable law.

13. Returns and Refunds

Returns, exchanges, credits, and refunds are governed by the Aloha Scents LLC Return and Refund Policy.

Unless otherwise stated, customers should review the Return and Refund Policy before purchasing.

Certain products may be subject to special return restrictions, particularly opened, used, sprayed, or otherwise altered fragrance products.

Nothing in this section is intended to eliminate or restrict any rights or remedies that cannot legally be waived under applicable law.

Hawaii law contains specific requirements concerning merchandise return policies and refunds, including protections relating to defective or damaged merchandise. (⁠Hawaii State Legislature Data)

14. Manufacturer Warranties

Certain products may be covered by a manufacturer’s warranty.

Where applicable, manufacturer warranties are provided by the manufacturer and not necessarily by Aloha Scents LLC.

Aloha Scents LLC does not make any independent warranty concerning a manufacturer’s product beyond warranties that cannot legally be excluded.

15. Product Safety and Allergies

Customers are responsible for reviewing product labels, ingredients, warnings, and instructions before using a product.

Fragrances and related products may contain ingredients that cause allergic reactions, skin irritation, respiratory irritation, headaches, or other sensitivities.

Aloha Scents LLC does not guarantee that any particular product will be suitable for an individual customer.

If you have known allergies or sensitivities, review the manufacturer’s ingredient information before use.

Discontinue use if irritation or an adverse reaction occurs and seek appropriate medical attention when necessary.

16. Website Use

You agree to use this website only for lawful purposes.

You may not use the website to:

  • Violate any applicable law;

  • Commit fraud;

  • Attempt unauthorized access to the website;

  • Interfere with website security;

  • Introduce malicious software;

  • Scrape or copy website content for unauthorized commercial purposes;

  • Impersonate another person or business;

  • Submit false information;

  • Interfere with another customer’s use of the website; or

  • Engage in any activity that could damage Aloha Scents LLC or its customers.

17. User Accounts

If our website allows you to create an account, you are responsible for maintaining the confidentiality of your account credentials.

You are responsible for activities conducted through your account.

You agree to notify us promptly if you believe your account has been accessed without authorization.

Aloha Scents LLC reserves the right to suspend or terminate accounts that violate these Terms or applicable law.

18. Intellectual Property

Unless otherwise stated, the content appearing on this website is owned by or licensed to Aloha Scents LLC.

This may include:

  • Logos;

  • Business names;

  • Website designs;

  • Text;

  • Graphics;

  • Photographs;

  • Product descriptions;

  • Original marketing materials;

  • Page layouts;

  • Videos;

  • Promotional materials; and

  • Other original content.

You may not reproduce, modify, distribute, sell, publish, or commercially exploit Aloha Scents LLC’s original website content without prior written permission.

Third-party trademarks, brand names, logos, and product images remain the property of their respective owners.

19. Reviews and Customer Content

If our website permits customers to submit reviews, photographs, comments, or other content, you agree that your submission:

  • Is truthful to the best of your knowledge;

  • Does not violate another person’s rights;

  • Does not contain unlawful, threatening, abusive, defamatory, obscene, or fraudulent material;

  • Does not contain malicious software; and

  • Does not improperly advertise another business.

By submitting content to Aloha Scents LLC, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, display, publish, and distribute that content in connection with our business and marketing activities, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable law.

20. Promotions and Discount Codes

Promotional offers, coupons, discount codes, sales, and special offers may be subject to additional terms.

Unless expressly stated otherwise:

  • Promotions cannot be combined;

  • Promotional codes may have expiration dates;

  • Promotional codes may have minimum purchase requirements;

  • Certain products may be excluded;

  • Promotions may be limited to one use per customer; and

  • Promotions may be modified or discontinued at any time, subject to applicable law.

Any specific terms associated with a promotion will control if they conflict with these Terms.

21. Gift Cards and Store Credit

If Aloha Scents LLC offers gift cards or store credit, additional terms may apply.

Gift cards and store credit may not be redeemed for cash except where required by law.

Gift cards may not be used for unauthorized resale or fraudulent transactions.

Applicable Hawaii law may impose requirements concerning gift certificates and gift cards. Any Aloha Scents LLC gift-card policy will be administered in accordance with applicable law.

22. Third-Party Links

Our website may contain links to third-party websites, services, manufacturers, payment processors, shipping companies, social-media platforms, or other external resources.

Aloha Scents LLC does not control those third-party websites and is not responsible for their:

  • Content;

  • Privacy practices;

  • Security;

  • Products;

  • Services;

  • Availability; or

  • Terms and conditions.

Your use of third-party websites is subject to the terms and policies of those third parties.

23. Privacy

Your use of our website is also subject to our Privacy Policy.

The Privacy Policy explains how we collect, use, disclose, and protect personal information.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.

24. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and its content are provided on an “AS IS” and “AS AVAILABLE” basis.

Aloha Scents LLC does not guarantee that:

  • The website will always be available;

  • The website will be uninterrupted;

  • The website will be error-free;

  • Product information will always be completely accurate;

  • Product availability will always be current; or

  • The website will be free of viruses or other harmful components.

Nothing in these Terms excludes any warranty or consumer protection that cannot legally be excluded.

25. Limitation of Liability

To the maximum extent permitted by applicable law, Aloha Scents LLC and its owners, members, officers, employees, agents, contractors, suppliers, and service providers shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to:

  • Use of the website;

  • Inability to access the website;

  • Products purchased through the website;

  • Shipping delays;

  • Third-party services;

  • Website errors;

  • Unauthorized access; or

  • Other matters relating to your use of the website.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

26. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless Aloha Scents LLC and its owners, members, officers, employees, agents, contractors, suppliers, and service providers from claims, damages, liabilities, losses, costs, and expenses arising from your:

  • Violation of these Terms;

  • Violation of applicable law;

  • Misuse of the website;

  • Misuse of products;

  • Violation of another person’s rights; or

  • Fraudulent or unauthorized activity.

This provision does not require you to indemnify Aloha Scents LLC for liability caused by Aloha Scents LLC’s own conduct where such indemnification is prohibited by law.

27. Force Majeure

Aloha Scents LLC shall not be liable for delays or failure to perform caused by circumstances beyond our reasonable control.

Such circumstances may include:

  • Hurricanes;

  • Tropical storms;

  • Flooding;

  • Earthquakes;

  • Fire;

  • Natural disasters;

  • Power outages;

  • Internet or telecommunications failures;

  • Transportation interruptions;

  • Labor disputes;

  • Government actions;

  • Public emergencies;

  • Carrier disruptions;

  • Supplier disruptions; or

  • Other events beyond our reasonable control.

28. Termination

Aloha Scents LLC may suspend or terminate your access to the website if you violate these Terms, applicable law, or engage in conduct that may harm Aloha Scents LLC, its customers, or its service providers.

Termination does not eliminate obligations that arose before termination.

29. Changes to These Terms

We may update these Terms from time to time.

The updated Terms will be posted on this website with a revised Effective Date.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

If a material change requires additional notice or consent under applicable law, we will provide such notice or obtain such consent as required.

30. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Hawaii and applicable federal law, without regard to conflict-of-law principles.

Nothing in these Terms is intended to deprive consumers of rights or protections provided by applicable federal or Hawaii law.

31. Dispute Resolution

Before initiating formal legal proceedings, the parties agree to make a good-faith effort to resolve any dispute informally.

Customers may contact Aloha Scents LLC regarding a dispute using the contact information provided on our website.

Nothing in this section prevents a consumer from exercising a right or remedy that cannot legally be waived under applicable law.

32. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be modified or limited to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in effect.

33. No Waiver

Failure by Aloha Scents LLC to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

34. Entire Agreement

These Terms, together with the Aloha Scents LLC Privacy Policy, Return and Refund Policy, Shipping Policy, Legal Disclaimer, and any other policies expressly incorporated into these Terms, constitute the agreement governing your use of the website and purchases made through the website, except where additional terms expressly apply to a particular transaction.

35. Contact Information

Aloha Scents LLC
Hawaii, United States

Dustin@alohascents.net

For questions regarding these Terms and Conditions, orders, products, returns, or other matters, please use the contact information provided on the Aloha Scents website.

Last Updated: August 18, 2026

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